عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .V38 1995
HF
5415
.
5
.
V38
1995
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
129622
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Vavra, Terry G.
Title Proper
Aftermarketing: how to keep customers for life through relationship marketing
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago
Name of Publisher, Distributor, etc.
Irwin Professional Pub.
Date of Publication, Distribution, etc.
1995
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xviii, 314 p.: ill.; 23 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO EDITION AND BIBLIOGRAPHIC HISTORY
Text of Note
Rev. and updated
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer relations
Entry Element
، Customer services
Entry Element
، Consumer satisfaction
Entry Element
، Relationship marketing
Entry Element
، Advertisers-- Attitudes
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
V38
1995
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Terry G. Vavra
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
