عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .G878 2000
HF
5415
.
5
.
G878
2000
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
129357
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Gutek, Barbara A.
Title Proper
The brave new service strategy: aligning customer relationships, market strategies, and business structures
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
AMACOM
Date of Publication, Distribution, etc.
2000
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 316 p.: ill.; 24 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer services
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
G878
2000
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Barbara A. Gutek and Theresa Welsh
AU .M aserehT ,hsleW
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
