عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .R35 1996
HF
5415
.
5
.
R35
1996
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
129490
Standard Number
132335
Standard Number
134306
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Ramaswamy, Rohit
1960-
Title Proper
Design and management of service processes
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Reading, Mass.
Name of Publisher, Distributor, etc.
Addison-Wesley Pub. Co.
Date of Publication, Distribution, etc.
1996
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxvii, 424 p.: ill.; 24 cm
SERIES
Series Title
Engineering process improvement series
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer services-- Management
Entry Element
، Service industries-- Quality control
Entry Element
، Production planning
Entry Element
، Total quality management
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
R35
1996
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Rohit Ramaswamy
TI
SE
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
Shelving Form of Title, Author, Author/Title
163
Shelving Form of Title, Author, Author/Title
163
