عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .B88 2009
HF
5415
.
5
.
B88
2009
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
151880
Standard Number
151915
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
پائیز۹۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)12-44(
First Statement of Responsibility
Buttle, Francis
Title Proper
Customer relationship management : concepts and technologies
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Amsterdam; London
Name of Publisher, Distributor, etc.
Butterworth-Heinemann
Date of Publication, Distribution, etc.
2009
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xix, 500 p.: ill.; 25 cm
GENERAL NOTES
Text of Note
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO EDITION AND BIBLIOGRAPHIC HISTORY
Text of Note
2nd ed
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer relations-- Management
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
B88
2009
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
Francis Buttle
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
Shelving Form of Title, Author, Author/Title
131
