عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Art Weinstion and William C.Johnson
Title Proper
Designing and delivering superior customer value:concepts, Case, and applications
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London
Name of Publisher, Distributor, etc.
St,Lucie Press
Date of Publication, Distribution, etc.
1999
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
XII,388P. :Ill
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer services-Management
OTHER CLASS NUMBERS
Class number
658
.
812
,
W424d
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Weinstein,Art.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Weinstein,Art.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Johnson,William C.)William Charles(,1954-
