عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Christian Gronroos
Title Proper
Service management and marketing:A customer relationship management approach
EDITION STATEMENT
Edition Statement
2nd ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
N.y
Name of Publisher, Distributor, etc.
John Wiley&sons
Date of Publication, Distribution, etc.
2000
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
X,394P. :ILL
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
Service industries-Marketing.
OTHER CLASS NUMBERS
Class number
658
.
8
,
G876s
,
2000
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Gronroos,Christian.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Gronroos,Christian.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Title.
