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ورود / ثبت نام
عنوان
Customer relationship management
پدید آورنده
William P. Wagner, Michael Zubey
موضوع
Customer relations, Management,Customer relations, Data processing,Business intelligence
رده
کتابخانه
Library of Faculty of Management of Tehran University
محل استقرار
استان:
Tehran
ـ شهر:
Tehran
تماس با کتابخانه :
88003575
-
88000245
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
9781423900849 (pbk.)
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
William P. Wagner, Michael Zubey
Title Proper
Customer relationship management
.PUBLICATION, DISTRIBUTION, ETC
Date of Publication, Distribution, etc.
2007
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 191 p. , ill.
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
OTHER VARIANT TITLES
Variant Title
a people, process, and technology approach
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer relations, Management
Entry Element
Customer relations, Data processing
Entry Element
Business intelligence
OTHER CLASS NUMBERS
Class number
658
.
812
w135c
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Zubey, Michael.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Wagner, William P.,1958-
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
William P. Wagner, Michael Zubey
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