عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Keki R.Bhote
Title Proper
Beyond customer satisfaction to customer loyalty:The key to greater profitability
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
N.Y
Name of Publisher, Distributor, etc.
AMA
Date of Publication, Distribution, etc.
1996
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
X,148P. :ILL
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references ana index
TOPICAL NAME USED AS SUBJECT
Entry Element
Consumer satisfaction.
OTHER CLASS NUMBERS
Class number
658
.
812
,
B575b
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Bhote,Keki R.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Bhote,Keki R.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
title
