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عنوان
Kaizen strategies for customer care
پدید آورنده
Patricia Wellington
موضوع
Customer Relations,Customer Services
رده
کتابخانه
Library of Faculty of Management of Tehran University
محل استقرار
استان:
Tehran
ـ شهر:
Tehran
تماس با کتابخانه :
88003575
-
88000245
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
027361472X
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Patricia Wellington
Title Proper
Kaizen strategies for customer care
.PUBLICATION, DISTRIBUTION, ETC
Date of Publication, Distribution, etc.
1995
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 239 p.
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
OTHER VARIANT TITLES
Variant Title
how to create a powerful customer-care program and make it work
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer Relations
Entry Element
Customer Services
OTHER CLASS NUMBERS
Class number
658
.
812
w
452
k
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Wellington, Patricia.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Patricia Wellington
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