عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Nigel Hill and Jim Alexander
Title Proper
Handbook of customer satisfaction and loyalty measurement
EDITION STATEMENT
Edition Statement
2nd ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
England
Name of Publisher, Distributor, etc.
Gower
Date of Publication, Distribution, etc.
2000
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
XIV,290P. :ILL
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes index
TOPICAL NAME USED AS SUBJECT
Entry Element
Consumer satisfaction-Evaluation-Handbooks,manuals,etc.
OTHER CLASS NUMBERS
Class number
658
.
812
,
H645h
,
2000
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Hill,Nigel.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Hill,Nigel.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Alexander,Jim.
