E-banking management :issues, solutions, and strategies
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hershey, PA
Name of Publisher, Distributor, etc.
Information Science Reference
Date of Publication, Distribution, etc.
c2009.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
ix, 299 p. :ill. ;27 cm.
GENERAL NOTES
Text of Note
ecruos"--revoC. ecnerefer "reimerP
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
SUMMARY OR ABSTRACT
Text of Note
"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.