عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
383T
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Outsourcing the American dream: An analysis of the re-employment potential of U.S.-based call center workers within the context of globalization
General Material Designation
[Thesis]
Subsequent Statement of Responsibility
;supervisor: Butler, David L.
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
The University of Southern Mississippi: United States -- Mississippi
Date of Publication, Distribution, etc.
: 2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
275 pages
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
Ph.D.
Body granting the degree
, The University of Southern Mississippi: United States -- Mississippi
SUMMARY OR ABSTRACT
Text of Note
This study examines call center workers in order to determine the effects of globalization on this class of service sector workers and to determine their reemployment potential. A major component of globalization is free trade, which enables offshore outsourcing (offshoring). Outsourcing often has the "Robin Hood" effect of taking jobs from rich countries and sending them abroad in a cost-saving effort, further, the competition of the global market has the capability of upsetting the current social and economic stability and prosperity. While this improves the quality of life for those in the poor country whose economy has developed as a result of global job sourcing, research is lacking on the effect that any downward pressure has on employees left displaced in the United States because their jobs were outsourced abroad. This study addressed this void by studying the labor migration of call center workers before, during, and after working in call centers in order to determine the reemployment potential of these call center workers within the context of globalization.
TOPICAL NAME USED AS SUBJECT
Management
Economics
International Relations
UNCONTROLLED SUBJECT TERMS
Subject Term
Globalization
Subject Term
Oursourcing
Subject Term
Call center workers
Subject Term
International development
Subject Term
Economic development
Subject Term
Labor economics
Subject Term
United States
PERSONAL NAME - PRIMARY RESPONSIBILITY
Robbins, Wendell Allen, III
PERSONAL NAME - SECONDARY RESPONSIBILITY
Butler, David L., supervisor
ORIGINATING SOURCE
Country
ایران
ELECTRONIC LOCATION AND ACCESS
Date and Hour of Consultation and Access
TL162.pdf
old catalog
TL
254359
1
a
Y'
