عنوان
پدید آورنده
موضوع
رده
HF,5415.5,.G743,2010
HF
,
5415
.
5
,.
G743
,
2010
کتابخانه
محل استقرار
استان: West Azarbaijan ـ شهر: Urmia
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
978-0-07-159045-7
English Book
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
CRM at the speed of light
Other Title Information
social CRM strategies, tools, and techniques for engaging your customers
First Statement of Responsibility
Paul Greenberg
EDITION STATEMENT
Subsequent Statement of Responsibility
4th ed.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
McGraw-Hill,
Date of Publication, Distribution, etc.
2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxvi, 662 p. , ill.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes index.
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer relations, Management
Entry Element
Electronic commerce
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
,
5415
.
5
,.
G743
,
2010
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
Greenberg, Paul
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
Title
