Integrating social media into business practice, applications, management, and models
[Book]
/ In Lee, editor
Hershey
Hershey
: Business Science Reference
: IGI Global
, 2014
, 2014
xix, 342 p.
: illustrations
; 29 cm
English
"Premier reference source."--Cover
Includes bibliographical references (p. 290 - 332) and index
User involvement, open service innovations and social media : lessons from a case study / Ada Scupola and Hanne Westh Nicolajsen -- Impact of general social media experience on usefulness for business in the workplace / Donald L. Amoroso Tsuneki Mukahi, and Mikako Ogawa -- Influence of corporate social media in strategic decision processes / S. Venkataraman and Ranjan Das -- Using the power of social media marketing to build consumer-based brand equity / Kelley O'Reilly and Karen M. Lancendorfer -- Viral advertising and the implications of social media / Maria Petrescu -- Social media : the issues, benefits and strategies for brands / Jenny Rowley, Catherine Ashworth, and Jeff McCarthy -- An application of the design science approach to create and evaluate a social media crime reporting tool / Opal Donaldson -- Using social media in the workplace : how "lenovo central" brings employees together / Karen Mishra, Khaner Walker, & Aneil Mishra -- How generation Y perceives social networking applications in corporate environment? / Imed Boughzala -- Social media opportunities for market-driven firms / Elisa Arrigo -- Web 2.0 and social media in today's business world / Edward Chen -- Re-conceptualizing relational integrated marketing communications from the perspective of social CRM / Kanghyun Yoon and Jeanetta Sims -- The role of social media in the knowledge-based organizations / Kijpokin Kasemsap -- Social shopping management : a case of groupon / In Lee.