Includes bibliographical references (p. 386-391) and index.
The challenge of IS/IT investments -- Understanding the strategic context -- The foundations of benefits management -- Establishing the why, what, and how -- Building the business case -- Stakeholder and change management -- Implementing a benefits management approach -- The importance of context -- From projects to programmes to portfolios -- Creating a better future.
Information technology ــ Management.
Information storage and retrieval systems ــ Business.