عنوان
پدید آورنده
موضوع
رده
HF,5415.5,.S4493,2007
HF
,
5415
.
5
,.
S4493
,
2007
کتابخانه
محل استقرار
1419596098
IR
ebook42552
انگلیسی
IR
Customer tells
[Electronic Resource]
:delivering world-class customer service by reading your customers' signs and signals
/ Marty Seldman, C. John Futterknecht, Benjamin S. Sorensen
New York
: Kaplan Pub.,
, c2007.
xx, 265 p.
: ; 23 cm.
e
Includes bibliographical references (p. 251-253) and index.
Customer services.
658
.
8
,
12
HF
,
5415
.
5
,.
S4493
,
2007
Seldman, Marty
Futterknecht, C. John
Sorensen, Benjamin
ایران
658.8,12
9781419596094.pdf
0
0
0
old catalog
e
BL
1
a
Y
