عنوان
پدید آورنده
موضوع
رده
HF,5548.2,.B625,2002
HF
,
5548
.
2
,.
B625
,
2002
کتابخانه
محل استقرار
1578200954
IR
ebook23394
انگلیسی
IR
The call center dictionary
[Electronic Resource]
:the complete guide to call center & customer support technology solutions
/ Madeline Bodin and Keith Dawson
[Rev. ed.]
New York
: CMP Books ;Berkeley, CA :Distributed to the book trade in U.S. and Canada by Publishers Group West,
, c2002.
227 p
: ill. ; 23 cm.
Updated, expanded and revised edition of 1996 ed.--Intro.
e
Management information systems--Dictionaries
Customer services--Dictionaries
Call centers--Dictionaries
658
.
8
,
12
HF
,
5548
.
2
,.
B625
,
2002
Bodin, Madeline
Dawson, Keith
ایران
658.8,12
1578200954.pdf
0
0
old catalog
e
BL
1
a
Y
