:linking strategy to operations for competitive advantage
/ Robert S. Kaplan, David P. Norton
Boston, Mass.
: Harvard Business Press,
, c2008.
xiii, 320 p.
: ill.
زبان: انگلیسی
Print
Includes bibliographical references and index.
Introduction -- Develop the strategy -- Plan the strategy -- Strategic initiatives : launching the strategy into motion -- Aligning organizational units and employees -- Plan operations : align process improvement programs -- Plan operations : sales forecasts, resource capacity and dynamic budgets -- Operational and strategy review meetings -- Meetings to test and adapt the strategy -- The office of strategy management.