عنوان
پدید آورنده
موضوع
رده
HF5415.335 .P7 2008
HF5415
.
335
.
P7
2008
کتابخانه
محل استقرار
9780470189085
IR
29558
انگلیسی
IR
The best service is no service
[Book]
:how to liberate your customers from customer service, keep them happy, and control costs
/ Bill Price, David Jaffe
San Francisco
: Jossey-Bass
, 2008.
xvii, 312 p.
: ill. , 23 cm.
Print
Includes bibliographical references and index.
Consumer satisfaction
Customer services- Management
Service industries- Customer services
Service industries- Management
HF5415
.
335
.
P7
2008
Price, Bill,1950-
Jaffe, David,1963-
ایران
Isfahan University of Medical Sciences
old catalog
p
BL
1
a
Y
