Knowledge management in the public sector : a blueprint for innovation in government
New Delhi
Prentice Hall
2007
xvii,325 p. : illus.
Includes bibliographical references )p. 291-302( and index
David E. McNabb
1
Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government
، Knowledge management
، Organizational learning
Case studies ، Public administration - Information technology