Education and research for marketing and quality management in libraries = La formation et a recherche sur le marketing et la gestion de la qualite en bibliotheque: satellite meeting/colloque satellite: Quebec, August 14-16 Aout 2001
[book]
/ edite par/edited by Rejean Savard
Munchen
: K.G. Saur
، 2002
x, 326 p.
: ill
IFLA publications
: 99
Includes bibliographical references.
Libraries
Libraries
Libraries
Marketing
-- Marketing
-- Standards
-- Quality control
021
.
7
I11E
2001
Savard, Rejean
1950-
، 1950-
creator
IFLA Satellite Meeting
International Federation of Library Associations and Institutions