عنوان
پدید آورنده
موضوع
رده
658 .812 S358S 2004
658
.
812
S358S
2004
کتابخانه
محل استقرار
260488
انگلیسی
IR
Service quality: research perspectives
[book]
/ Benjamin Schneider, Susan S. White
Thousand Oaks, Ca.
: Sage Pub.
، 2004
xiii, 185 p.
: ill
Foundations for organizational science
Includes bibliographical references and indexes
0
Customer services
Customer services
Consumer satisfaction
-- Quality control
-- Management
658
.
812
S358S
2004
HF5415
.
5
.
S338
2004
White, Susan S.
Schneider, Benjamin
، 1938-
author
author
ایران
HF5415.5 .S338 2004
Previous cataloging
BL
1
Y
