0470047461 (cloth)
IR
E-6864
انگلیسی
IR
Business process management and the balanced scorecard
[Book]
:using processes as strategic drivers
/ Ralph F. Smith
Hoboken, N.J.
: John Wiley & Sons
, 2007.
x, 227 p. , ill. , 24 cm.
Print
Includes index.
A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions.
Workflow- Management
Benchmarking (Management)
Performance- Management
Strategic planning
HD62
.
17
.
S65
2007
Smith, Ralph F.,1953-
ایران
old catalog
p
BL
1
a
Y
