Includes bibliographical references (p. 237-250) and index.
Who do you know? -- The seven keys to a powerful network -- Face-to-face versus virtual communications -- Introduction to social software -- Email lists -- Relating in real-time -- Social network site and virtual communities -- Blogs (Web logs) -- Relationship capital management software -- Software to help you meet face to face -- The future of social software -- Netiquette -- Manage the email deluge -- The virtual you -- Privacy, safety, and other concerns -- Improve your character -- Increase your competence -- Build the relevance level of your network -- Build strong ties -- Increase the quality and quantity of information -- Multiply the number of people in your network -- Double your diversity -- Ten simple steps to radically improve your network online -- Finding a job -- Marketing -- Sales -- Business development -- Volunteering -- Aftwerword: How this book was born.