عنوان
پدید آورنده
موضوع
رده
HD9696.67 .A2,T37 2000
HD9696
.
67
.
A2
,
T37
2000
کتابخانه
محل استقرار
0130191957
IR
EB14974
انگلیسی
IR
IT services
[Electronic Resource]
:costs, metrics, benchmarking, and marketing
/ Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews
Upper Saddle River, N.J.
: Prentice Hall PTR,
, c2000.
xvii, 201 p. ill. 25 cm.
(Enterprise computing series)
e
ng
Includes bibliographical references and index.
Computer service industry
Computer industry- Customer services
004
.
068
8
HD9696
.
67
.
A2
,
T37
2000
Tardugno, Anthony F.
DiPasquale, Thomas R
Matthews, Robert E
ایران
0130191957.chm
محرمانه
محرمانه
0130191957.chm
0
5
old catalog
e
BL
1
a
Y
