عنوان
پدید آورنده
موضوع
رده
HF5415.5 .S5C8 2011
HF5415
.
5
.
S5C8
2011
کتابخانه
محل استقرار
IR
818
انگلیسی
IR
Customer service
[Book]
:new rules for a social media world
/ Peter Shankman
Indianapolis, Ind.
: Que,
, c2011.
ix, 189 p. , ill.
Language: انگلیسی
Print
Includes index.
Putting together a social media team -- Examples of how it doesn't work (and what happens) -- Before the explosion: winning your customer -- Customer service is a way of life -- Social media damage control: stopping small problems from becoming big ones -- Making customer addicts online: best practices that work! -- Keeping the addiction going -- Monitoring your successes and failures -- Putting it all together: what did we learn?
Customer services
Internet marketing
Social media
Online social networks
HF5415
.
5
.
S5C8
2011
Shankman, Peter.
ایران
old catalog
p
BL
1
a
Y
