:a blueprint for positive change and effectiveness
/ Glenn Koller
Ft. Lauderdale, FL
: J. Ross Pub.,
, c2007.
xxiii, 272 p. ill. 24 cm.
Language: انگلیسی
Print
ng
Includes bibliographical references and index.
Define the concepts and terms -- Some of the fundamental problems -- The problems and symptoms -- Solutions to the problems : assessment of the situation -- Solutions to the problems : changing the organization -- Solutions to the problems : changing the processes -- Solutions to the problems : the aftermath.