This qualitative study investigated the implementation of Nigeria's pension policy. Nigeria's first pension policy was established by the British in 1951 and backdated to 1946. Since then, the country's pension policy has been revised several times, but this study focused on the cur-rent pension policy enacted by the Nigerian government as the Pension Reform Act (PRA) of 2014 in July 2014. Unlike the one before it, which was a Defined Pension System, the PRA 2014 is consistent with a Contributory Pension System (CPS). This policy was designed to cover public and private sector employees, protect pension funds against fraud, expand coverage to more retirees, hold employers accountable to pay into pension funds for their employees, and sufficiently fund the pension system (Eme, Uche & Uche, 2014). This study was conducted with a view to contribute evidence to aid policy makers in decision-making around pensions, to provide information to guide policy makers in developing more effective implementation strategies that might help to strengthen the policy's effective-ness, and to contribute to social work literature on pensions. Purposive and snowball sampling procedures were used to select participants for this study. The data collection procedure consisted of in-depth interviews of 19 federal and state pension administrators and a review of archival data. The study's findings show that the policy is clear as written, the role of pension administrators is also clear and the administrators maintain appropriate understanding of their tasks. In addition, monthly pension payments are consistent for federal retirees and retirees in states that have adopted the PRA 2014. The findings also include feelings of powerlessness among pension administrators who described their experiences as lack of autonomy and inability to influence changes. Furthermore, the role of politics, lack of application of modern technology to the policy's implementation processes, and the difficulties in translating this national policy to local contexts are some of the problems associated with the policy's implementation.