A Qualitative Descriptive Study of Knowledge Sharing in a Higher Education Institution
[Thesis]
Muhammad, Wayne T.
Lees, Nancy
Grand Canyon University
2019
219 p.
Ed.D.
Grand Canyon University
2019
The purpose of this qualitative descriptive study was to explore how department chairs in higher education institutions experience, understand and engage in institutional knowledge sharing among faculty members in the southeastern United States. Social exchange theory was used to underpin this study. This study asked three research questions: how do department chairs in higher education institutions experience institutional knowledge sharing among faculty members, how do department chairs in higher education institutions understand institutional knowledge sharing among faculty members, and how do department chairs in higher education institutions engage in institutional knowledge sharing among faculty members. This study purposive selected department chairs at one of Georgia's public university. The protocol developed for this study included semi-structured interviews and archival documents. Braun and Clarke 6-phase thematic analysis were used to analyze the data into a word or phrase to symbolize passages of data. The words or phrases to symbolize passages of data was used to categorize data into themes. The themes that emerged from the data are (a) collaboration, (b) decision making, (c) communication, (d) socializing, and (e) mentorship. These themes address how department chairs experience, understand and engage in institutional knowledge sharing among faculty members. Additionally, department chairs must create a culture of knowledge sharing to enhance their faculty members' performance.