عنوان

Building engaged team performance :

0071759166

9780071759168

0071742263

9780071742269

b801686

Building engaged team performance :

[Book]

align your processes and people to achieve game-changing business results /

Dodd Starbird and Roland Cavanagh.

New York :

McGraw-Hill,

©2011.

1 online resource (xiv, 267 pages)

Includes bibliographical references (pages 255-257) and index.

Engaged team performance at a glance -- "As the pendulum swings"--a brief history of adventures in business -- From the outside in: understanding the customer experience -- Individual goals: what you measure is what you get -- Is it process or performance? Both! -- Changing process: the GPS story and the power of lean six sigma -- Power to the people: facilitation and the "cycle of change" -- The right performance metrics: effectiveness and efficiency -- Team goals -- The fluid organization of the future: making the transformation to ETP -- A few words about generations in the workforce: expectations, rewards -- The new age of collaboration: new paradigms in organization and competition -- Eight steps to deploying engaged team performance in your organization -- The role of senior leadership in enabling ETP -- Breakthrough: the future of engaged team performance.

0

Illustrated through real-life stories; this practical and insightful book provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. --

OverDrive, Inc.

Safari Books Online

ABFD2BE5-E074-427A-8552-1A3F5952EE72

CL0500000317

Building engaged team performance.

9780071742269

Quality control-- Management.

Teams in the workplace-- Management.

BUSINESS & ECONOMICS-- Corporate Governance.

BUSINESS & ECONOMICS-- Leadership.

BUSINESS & ECONOMICS-- Organizational Development.

BUSINESS & ECONOMICS-- Workplace Culture.

Quality control-- Management.

Teams in the workplace-- Management.

BUS-- 071000

BUS-- 097000

BUS-- 103000

BUS-- 104000

Starbird, Dodd.

Cavanagh, Roland R.

20201207141724.0

pn

[Book]

Y