Includes bibliographical references (pages 197-207) and index.
Pt. I. Strategy, Organizations, and Control. 2. A Balancing Act: Tensions to Be Managed -- Pt. II. Basic Levers of Control. 3. Beliefs and Boundaries: Framing the Strategic Domain. 4. Diagnostic Control Systems: Implementing Intended Strategies. 5. Interactive Control Systems: Adapting to Competitive Environments -- Pt. III. A Dynamic Framework for Controlling Business Strategy. 6. The Control Levers in Action. 7. The Dynamics of Controlling Business Strategy -- Appendix A: Checklist Summary of the Levers of Control -- Appendix B: Use and Misuse of Information Technology.
Pt. I. Strategy, Organizations, and Control. 2. A Balancing Act: Tensions to Be Managed -- Pt. II. Basic Levers of Control. 3. Beliefs and Boundaries: Framing the Strategic Domain. 4. Diagnostic Control Systems: Implementing Intended Strategies. 5. Interactive Control Systems: Adapting to Competitive Environments -- Pt. III. A Dynamic Framework for Controlling Business Strategy. 6. The Control Levers in Action. 7. The Dynamics of Controlling Business Strategy -- Appendix A: Checklist Summary of the Levers of Control -- Appendix B: Use and Misuse of Information Technology.