Strategic human resources management / Myron D. Fottler -- Healthcare workforce planning / Thomas C. Ricketts III -- Globalization and the healthcare workforce / Leah E. Masselink -- Healthcare professionals / Kenneth R. White, Dolores G. Clement, and Kristie G. Stover -- The legal environment of human resources management / Beverly L. Rubin and Bruce J. Fried -- Workforce diversity / Rupert M. Evans Sr. -- Job analysis and job design / Myron D. Fottler -- Recruitment, selection, and retention / Bruce J. Fried and Michael Gates -- Organizational development and training / Rita Quinton -- Performance management / Bruce J. Fried -- Compensation practices, planning, and challenges / Howard L. Smith [and others] -- Employee benefits / Dolores G. Clement, Maria A. Curran, and Sharon L. Jahn -- Health safety and preparedness / William Gentry -- Managing with organized labor / Donna Malvey -- Nurse workload, staffing, and measurement / Cheryl B. Jones and George H. Pink -- Human resources budgeting and employee productivity / Eileen F. Hamby -- Creating customer-focused healthcare organizations through human resources / Myron D. Fottler and Robert C. Ford -- Present trends that affect the future of human resources management and the healthcare workforce / Bruce J. Fried and Myron D. Fottler.