how to plan, structure, and write survey material for effective market research /
Ian Brace.
Sterling, Va. :
Kogan Page,
2004.
1 online resource (xii, 289 pages) :
illustrations.
Market research in practice series
Includes bibliographical references (pages 277-280) and index.
Objectives in writing a questionnaire -- The data collection media -- Planning the questionnaire -- Types of question and data -- Rating scales and attitude measurement -- Writing the questionnaire -- Laying out the questionnaire -- Piloting the questionnaire -- Ethical issues -- Social desirability bias -- International surveys.
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Questionnaire design explains the role of questionnaires in market research, and looks at different types of questions and questionnaires and when and how they should be used.