عنوان

Managing change in the public services /

1405135484

1405135492

9781405135481

9781405135498

b790830

Managing change in the public services /

[Book]

edited by Mike Wallace, Michael Fertig, Eugene Schneller.

Malden, MA :

Blackwell Pub.,

2007.

vi, 238 pages ;

26 cm

Includes bibliographical references and index.

Coping with complex and programmatic public service change / Mike Wallace -- Applying complexity theory to public service change : creating chaos out of order? / Mike Wallace and Michael Fertig -- The emergence of new organizational forms : networks of integrated services in health care / Lise Lamothe and Jean-Louis Denis -- An ironic perspective on public service change / Mike Wallace and Eric Hoyle -- Managing complex change : bringing meso-politics back in / Karen Seashore Louis -- The challenges of governance, leadership and accountability in the public services / Paul Thomas -- Inevitable tensions in managing large-scale public service reform / Ben Levin -- Unsystematic responses to a chaotic service environment : shaping the division of labour in patient care / Eugene Schneller and Mike Wallace -- How is knowledge transferred between organizations involved in change? / Jean Hartley and Lyndsay Rashman -- Learning to navigate the noise of change : lessons from complex health system contexts / Ann Casebeer -- Orchestration, coherence and the problem of conflicting accountabilities / William Firestone and Dorothy Shipps -- Prospects for understanding and improving complex public service change / Mike Wallace.

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"This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service change is becoming increasingly complex to manage, how people cope with this new complexity, what implications arise for improving policy and practice, and which avenues for further research and theory-building look particularly promising."--Jacket.

Educational change.

Health care reform.

Organizational change-- Management.

Public administration.

Educational change.

Educational change.

Health care reform.

Health care reform.

Organizational change-- Management.

Organizational change-- Management.

Public administration.

Public administration.

Fertig, Michael,1949-

Schneller, Eugene Stewart.

Wallace, Mike,1950-

20201207041237.0

[Book]

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