a practical guide to understanding & changing attitudes /
Phil Clements & John Jones.
2nd ed.
Philadelphia :
Kogan Page,
2006.
1 online resource (vi, 202 pages) :
illustrations
Includes bibliographical references (pages 194-196) and index.
1. Approaching diversity -- 2. Making the case for diversity -- 3. Learning to learn about diversity -- 4. A knowledge base for diversity training -- 5. Designing diversity training -- 6. Diversity training : challenges and issues -- 7. Tactics for teaching and learning diversity -- 8. Evaluating and assessing diversity training -- 9. Diversity training in action -- 10. Useful models for diversity training.
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"Diversity issues and the need to understand, and, if necessary, change underlying attitudes have become increasingly important for organizations in the aftermath of domestic and global events. This new edition of The Diversity Training Handbook provides a practical approach to dealing with this sensitive but vital issue. Providing clear guidelines, the book offers advice for dealing with a wide variety of issues." "Including new information and case studies on how to implement a Race Equality Impact Assessment, The Diversity Training Handbook also provides guidance on designing diversity training as well as advice on appropriate techniques to help bring about attitudinal change."--Jacket.