Revised edition of: The art and science of 360° feedback. 1997.
Includes bibliographical references (pages 287-292) and index.
pt. 1. Preparing to Use 360-Degree Feedback -- 1. The ABCs of 360-Degree Feedback -- 2. The Uses of 360-Degree Feedback: A Tool for Strategic Change -- 3. The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback -- 4. Using Interviews to Augment 360-Degree Feedback -- 5. Creating Champions: Selling the Idea to Others in Your Organization -- pt. 2. Implementing a 360-Degree Feedback System -- 6. Gathering the Feedback: Tips on Administering the 360-Degree Process -- 7. Holding Up the Mirror: Presenting the Feedback -- 8. Creating Lasting Change: Follow-Up Activities -- 9. Enhancing Performance Management Systems -- Resource A. Examples of 360-Degree Feedback -- Resource B. Checklist for Selecting a Questionnaire -- Resource C. Sample Worksheets for Feedback Analysis and Interpretation.
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More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition includes research and information that more accurately reflects who is using 360-degree feedback and where and how it is being used.
Art and science of three hundred sixty-degree feedback