Albrecht's law -- Learned incapacity : how people collude to fail -- What is organizational intelligence? -- Strategic vision : every enterprise needs a theory -- Shared fate : the holodynamic organization -- Appetite for change : planned abandonment -- "Heart" : earning the discretionary energy -- Alignment and congruence : eliminating the contradictions -- Knowledge deployment : the "hive mind" -- Performance pressure : leadership with purpose -- Organization development : psychotherapy for the enterprise -- Psychotherapy for the enterprise.