عنوان
پدید آورنده
موضوع
رده
HF5549.5.I6 T48 2002eb
HF5549
.
5
.
I6
T48
2002eb
کتابخانه
محل استقرار
007141679X
1280300590
6610300593
9780071416795
9781280300592
9786610300594
0071391312
b777478
Interviewing techniques for managers /
[Book]
Carolyn B. Thompson.
New York :
McGraw-Hill,
©2002.
1 online resource (xii, 221 pages) :
illustrations
Briefcase book
Includes index.
Copyright; Contents; Preface; 1 Why Am I Interviewing?; Behavioral Interviewing; Interviewing: It's Not Just Asking Questions; Skills for Successful Interviews; Steps in Any Interview; Manager's Checklist for Chapter 1; 2 How Can I Connect with the Person I 'm Interviewing?; How to Use the Platinum Rule; Discover Your Communication Style; Recognizing Communication Styles and Modifying to Adapt; Caution: Contents Under Pressure!; Planning to Modify Your Way of Communicating; Planning to Gain Information from People Who Are Different from You; Manager's Checklist for Chapter 2.
3 What Questions Should I Ask -and How?What Types of Questions Should You Ask?; How to Decide What Questions You'll Ask; How Should You Ask the Questions?; Manager's Checklist for Chapter 3; 4 How Should I Plan for the Interview?; Setting Objectives; Determining and Setting the Environment; Determining and Setting the Plan: Agenda and Methods; Manager's Checklist for Chapter 4; 5 How Should I Prepare for the Interview?; Gathering Information Before the Interview; What to Communicate in Advance to Prepare the Person; Creating and Using the Interview Tools; Legal Issues.
Manager's Checklist for Chapter 89 How Do I Use Technology Successfully?; What's Different When Conducting Interviews Using Technology?; Telephone, Conference Calls, and Videoconferencing; Web; E-mail and Instant Messaging; Audio-and Videotaping; Manager's Checklist for Chapter 9; 10 How Do I Use the Information I've Gathered?; Methods for Clarifying When You Need Additional Information After the Interview; Making Decisions with the Information; Communicating the Decision and Creating a Positive Feeling About Your Organization; Continuously Improving Your Interviewing Skills.
Putting It All TogetherManager's Checklist for Chapter 5; 6 How Should I Begin and End the Interview?; The Beginning: Gaining Attention and Creating Comfort; The Ending: Gaining Commitment; Manager's Checklist for Chapter 6; 7 What Are They Saying ... and Conveying?; Active Listening; What Are You Listening For?; Active Listening Behaviors; Getting Rid of Barriers to Listening; Manager's Checklist for Chapter 7; 8 What if They Don't Act Like I Expect?; Six Difficult Behaviors; Behaviors, Possible Causes, and Your Response; Figuring Out the Causes; Avoiding Negative Emotions.
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OverDrive, Inc.
OverDrive, Inc.
7228E388-5740-40B3-A6EB-124A573A9E56
Interviewing techniques for managers.
0071391312
Employment interviewing.
Interviewing.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.
BUSINESS & ECONOMICS-- Workplace Culture.
Employment interviewing.
Interviewing.
BUS-- 030000
BUS-- 097000
658
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3/1124
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HF5549
.
5
.
I6
T48
2002eb
Thompson, Carolyn B.
20201203104723.0
pn
مطالعه متن کتاب [Book]
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