Real estate -- Space management -- Change management -- Indoor air quality -- Emergency preparedness -- Emergency response model plan -- Communications systems -- The Americans with Disabilities Act -- The safety, emergency response and hazard communication planning program -- Bomb threats -- Evacuation -- Fire/life/safety -- Appendix 1. ADA checklist for new lodging facilities -- Appendix 2. Checklist for existing facilities: The Americans with Disabilities Act checklist for readily achievable barrier removal -- Appendix 3. Building air quality action plan verification checklist -- Appendix 4. Indoor air quality forms -- Appendix 5. Indoor air quality (IAQ): glossary of terms -- Appendix 6. Accessible furniture.