Includes bibliographical references (pages 235-243) and index.
"Beyond Transfer of Training; Engaging Systems to Improve Performance integrates the challenges of today's complex systems into its guidelines, flowcharts, examples, checklists, and case studies. Written by international consultant Mary Broad, this book is an essential guide that offers a solid foundation and the tools needed to help key stakeholders in complex organizations achieve the desired workforce performance and organizational results."--Jacket.