Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence.
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"Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, that something can be good or bad, constructive or destructive, invigorating or can be good or bad, constructive or destructive, invigorating or debilitating"--Introduction.
OverDrive, Inc.
Safari Books Online
21CA88D1-21F1-4378-A3F8-487967B77B9B
CL0500000067
Developing your conflict competence.
9780470505465
Conflict management.
Interpersonal conflict.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.