Cover Page; Title Page; Copyright; Acknowledgments; Contents; Introduction; Strategies; Test Yourself; Learn the Difference Between Creative Stress and Burnout-Inducing Stress; Recognize When You're Feeling Stressed; Monitor Your Diet; Make Your Move!; Breathe Right; Get Some Perspective; Give Yourself a Reward; Set Your Own Limits; Have the Sense of a Goose; Don't Be an Eleanor; Group Like Activities Together; Take Back the Morning; Develop a Success Ritual; Make Your Commute Work for You, Not Against You; Take a Good, Long Look at Your Surroundings; Go with the Flow
Ask Your Manager for HelpFind Another Point of Entry; Escape the "Rejection Trap"; Understand Your Own Numbers; Abolish the Sales Slump; Learn the Ten Commandments for Making Sales Slumps a Thing of the Past; Take Twenty-One Days at a Time; Beating the Habits That Make Long-Term Burnout Possible; Selling Yourself a Bill of Goods; Setting Uninspiring Goals; Not Tracking Your Own Time; Not Knowing What Kind of Day You Just Had; Failing to Engage the Other Person Effectively During the First Meeting; Buying into the "Vanity" Sales Culture
Doing All the Work Without Getting Any Commitment from the Other SideForgetting about Prospects Once They Turn into Customers; Not Positioning Yourself as a Resource; Not Getting Feedback from Your Customers; Making Sales Projections That Have Nothing to Do with Reality; Not Making Peace with Your Organization's Tech People; Keeping Your Supervisor Out of the Loop; Not Instilling a Sense of Urgency; Insights; Professionalism Prevents Burnout; Urgency Is Different from Anxiety; Everyone Has a Corporate Career Turning Point; There Are Five Stages to the Sales Career; It Pays to Move Forward
Remove as Much Stress as Possible When It Comes to Making Prospecting CallsUnderstand the "Investment" You're Dealing With; Learn the Criteria of the Prospect Management System; Use the Project Management System to Develop Forecasts Based on Reality, Not Guesswork; Make "Faking It" a Thing of the Past; Conduct a Call Blitz; Ask Questions to Get to the Underlying Reality of the Sale; Thoughts on Burnout Prevention for Telesales Professionals; Online Resources: Stress and Burnout; About the Author
Salespeople Who Don't Burn Out Have Certain Personality TraitsYou Can't Do Everything; You Create Your Own Truth; For Managers; Determine What Your Ideal Performer Looks Like -- and Try to Hire Against That Model; Recruit with the Live Breathe-Enjoy Formula!; Strategize for the Marathon; Set Regular One-on-One Coaching Meetings; Choose the Mentor!; Establish an Eight-Week Coaching Plan for the Team as a Whole; Understand the Transition Curve; Build Training and Retention Programs Around Your Top Performers; Choose the Right Compensation Structure for the Salesperson
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