""Table of Contents""; ""Foreword""; ""Preface""; ""Chapter I Knowledge Power""; ""Chapter II Knowledge Uniqueness""; ""Chapter III Knowledge Flow""; ""Chapter IV Knowledge Technology""; ""Chapter V Knowing and Learning""; ""SECTION II: PRACTICAL APPLICATION""; ""Chapter VI Assessing Knowledge-Flow Performance""; ""Chapter VII Application Cases in Business""; ""Chapter VIII Application Cases in Government""; ""Chapter IX Application Cases in Non-Profits""; ""Chapter X Forward!""; ""References""; ""Glossary""; ""Appendix""; ""About the Author""; ""Index""
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"This book provides 30 principles on which to base the most important decisions and actions in an organization pertaining to knowledge management"--Provided by publisher.