Introduction -- pt. 1. Conducting yourself gracefully in the business world -- Displaying good manners at work -- Making a positive impression on the job -- Working in a diverse environment -- Look sharp! Creating professional style and presence -- pt. 2. Building better communication skills -- The art of meeting and greeting -- Making polite conversation -- Improving your telephone manners -- Sharpening your written communication skills -- Keeping up with electronic etiquette -- pt. 3. Behaving in the boardroom and beyond -- Minding your meeting manners -- Engaging in business meals and parties -- Mastering dining etiquette -- Attending conferences, trade shows, and special events -- Taking part in a variety of social off-site activities -- Marking life's major events and passages -- pt. 4. Overcoming work-related challenges -- Coming to terms with difficult people -- Managing office conflict -- Managing ethical dilemmas at work -- Handling sexuality in the workplace -- pt. 5. Doing business on a global scale -- Pack your manners! Traveling for business -- Now you've arrived : Adapting to a new world -- Crossing cultural lines : Your passport for success -- pt. 6. The part of tens -- Nearly ten college-to-career etiquette tips -- Ten tips for impressive job interviews.
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Navigate cultural differences in meeting styles and gift-giving. Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. Discover how to:Make a.