edited by Wilfred J. Zerbe, Charmaine E.J. Härtel, Neal M. Ashkanasy.
Bingley, UK :
Emerald,
2010.
1 online resource (xxiii, 385 pages) :
illustrations
Research on emotion in organizations,
v. 6
1746-9791 ;
Includes bibliographical references.
Corporate envy and emotional dynamics in the internal selection process of corporate venturing initiatives / Marina G. Biniari -- Group entrepreneurial behavior in established organizations: the role of middle managers's emotion regulation and group diversity / Leonidas A. Zampetakis and Konstantinos Kafetsios -- Putting emotion at the heart of agency: a relational perspective on entrepreneurial action / David Goss -- Personality, affect, and organizational change: a qualitative study / Roy K. Smollan, Jonathan A. Matheny and Janet G. Sayers -- The underlying structure of emotions during organizational change / Christina Kirsch, Warren Parry and Cameron Peake -- Complexity theory and affect structure: a dynamic approach to modeling emotional changes in organizations / Yan Li, Neal M. Ashkanasy and David Ahlstrom -- Building and sustaining resilience in organizational settings: the critical role of emotion regulation / Glenda M. Fisk and Angela M. Dionisi -- The emotions of change: merger sentiments, pleasure, and emotional expression / Stanley G. Harris and Eric B. Gresch -- Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters / Graham L. Bradley, Janet R. McColl-Kennedy, Beverley A. Sparks, Nerina L. Jimmieson and Dieter Zapf -- A laugh a day is sure to keep the blues away: managers' use of humor and the construction and destruction of employees' resilience / Nilupama Wijewardena, Charmine E.J. Härtel and Ramanie Samaratunge -- Creativity as mood regulation / March L. To. Neal M. Ashkanasy, Cynthia D. Fisher and Patricia A. Rowe -- Affective climate, organizational creativity, and knowledge creation: case study of an automotive company / Fabrizio Maimone and Marta Sinclair -- Creative conflict in digital imaging communities / Esther Maier and Oana Branzei.
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Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity. The study of emotions in organizations is broadening, with new phenomena being considered through the lens of emotions, and deepening, with theoretical approaches being refined and sharpened. The choice of theme of this volume reflects this tension. Organizations are dynamic, they change and they comprise elements that are constantly moving. They are simultaneously ordered and complicated and complex. Emotions help us understand this dynamism. As the chapters in this volume help us understand and appreciate, emotions are often an underlying energizing and motivating force. Examination of the role of emotions as precursors or mediators of change or innovation or creativity is therefore essential to being able to manage this dynamism.