Includes bibliographical references (pages 326-328) and index.
Cover; Half-title; Title; Copyright; Contents; Foreword; Preface; Acknowledgments; Acronyms and abbreviations; Part 1 Overview; Part 2 Business architecture; Part 3 Service-oriented architecture; Part 4 Service-oriented management; Part 5 Case studies; References; Useful sources of information; Index.
0
Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers.
OverDrive, Inc.
OverDrive, Inc.
1A6D5B51-001E-4CC0-A8F5-B315FD3C6C09
Service orientation.
0521843367
Customer services.
Organizational effectiveness.
Support services (Management)
BUSINESS & ECONOMICS-- Production & Operations Management.