Includes bibliographical references (pages 169-185) and index.
Acknowledgments; 1. SPACES IN THE MARKETPLACE: Working, Dining, and Belonging at the HC; 2. PRODUCING FAMILIARITY: Servers at the Hungry Cowboy; 3. CONSUMING BELONGING: Feeling "At Home" at the Hungry Cowboy; 4. MANAGING SERVICE: Training and the Production of Ambience; 5. FEELING LIKE FAMILY: Paternalism, Loyalty, and Work Culture; CONCLUSION: Reflections on the Hungry Cowboy; Appendix; Notes; References; Index.
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At a Tex-Mex restaurant in a Minneapolis suburb, customers send Christmas and Hanukkah cards to the restaurant, bring in home-baked treats for the staff, and attend the annual employee party. One customer even posts in the entryway a sign commemorating the life of his dog. Diners and servers alike use the Hungry Cowboy as a place to gather, celebrate, relax, and even mourn. Moments such as these fascinate Karla A. Erickson, who worked for the restaurant, and they make up her new book The Hungry Cowboy . Weaving together narratives from servers, customers, and managers, Erickson explores a type.
JSTOR
MIL
OverDrive, Inc.
22573/ctt2kjcp8
248593
D9B554E0-4E17-4FB8-AC75-1F6D24611307
Hungry Cowboy.
9781604732061
Hungry Cowboy (Restaurant)
Hungry Cowboy (Restaurant)
Restaurants-- Social aspects-- United States.
BUSINESS & ECONOMICS-- Industries-- Hospitality, Travel & Tourism.