عنوان
پدید آورنده
موضوع
رده
HF5415.5 .G353 2008eb
HF5415
.
5
.
G353
2008eb
کتابخانه
محل استقرار
0814410561
1281757977
661175797X
9780814410561
9781281757975
9786611757977
0814410553
9780814410554
b751910
What to say to a porcupine :
[Book]
20 humorous tales that get to the heart of great customer service /
Richard S. Gallagher.
New York :
American Management Association,
©2008.
1 online resource (xiv, 111 pages) :
illustrations
Includes index.
Acknowledgments; Introduction; Section I: The Basics; Section II: On the Front Lines; Section III: R-E-S-P-E-C-T; Section IV: Service Strategy; Section V: You and Your Service Team; Epilogue: Good Service Is More Than a Fable; Index; About the Author.
0
An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!
Safari Books Online
OverDrive, Inc.
CL0500000044
F07788EA-7E20-423C-B41B-1D08BC6BDDB5
What to say to a porcupine.
0814410553
Customer relations, Humor.
Customer services-- Management, Humor.
Customer services, Humor.
BUSINESS & ECONOMICS-- Customer Relations.
Customer relations.
Customer services-- Management.
Customer services.
BUS-- 018000
658
.
8/12
22
HF5415
.
5
.
G353
2008eb
Gallagher, Richard S.
20201204113512.0
pn
مطالعه متن کتاب [Book]
Y
