how to communicate successfully with Americans at work /
Robert Day.
Oxford :
How To Books,
2004.
x, 202 pages ;
24 cm
Includes bibliographical references and index.
The American way: a case of culture shock? -- The American view of the world -- Getting to know you: social and business relationships -- The American at work: expectations of job, career, and company -- "My way or the highway"!: management and teamwork with Americans -- Business communication, American style -- "Let's make a deal!": negotiating with Americans -- American business etiquette and "workplace correctness" -- The big picture: preparing to work with Americans -- The two-way bridge: enabling Americans to understand you.