edited by Margaret Bruce, Christopher M. Moore, and Grete Birtwistle.
Burlington, MA :
Elsevier Butterworth-Heinemann,
2004.
xxvii, 250 pages :
illustrations ;
25 cm
Includes bibliographical references and index.
1. Retailing within an international context / Christopher M. Moore and John Fernie -- 2. Retail logistics / John Fernie -- 3. The anatomy of retail buying / Christopher M. Moore -- 4. Retail store design / Stephen Doyle -- 5. The scope of e-commerce in retail strategy / Ruth Marciniak and Margaret Bruce -- 6. The emergence of supply chain management as a critical success factor for retail organisations / Tony Hines -- 7. Young consumers : the influence of celebrity on clothing choices / Emma Bannister and Heva Nejad -- 8. Undressing the ethical issues in fashion : a consumer perspective / Deirdre Shaw and Dominique A.C. Tomolillo -- 9. A contemporary analysis of global luxury brands / Tim Jackson -- 10. International bank retailing : identifying cross-cultural differences in consumers' service-quality expectations / Anne Smith -- 11. Retail positioning and store image / Grete Birtwistle -- 12. Fashion retail trends in Hong Kong / Alice W.C. Chu and Kit-lun Yick.
0
Adresses all of the major issues affecting international retailing, including logistics and supply chain management, service quality across international boundaries, e-tailing, design, ethical sourcing, luxury brands, young consumers and global trends.--Preface.